Introduction
The Pheasant Glen Golf Club (the “Club”) is owned by Clan Oil Inc. and operated by the affiliate, Pheasant Glen Golf Resort (collectively the “Company”). The Company has promulgated the following General Club Rules in order to provide for the efficient and orderly administration and operation of the Club and all Members of the Club will be required to abide by the General Club Rules as such Rules may be modified from time to time by the Company.



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General Club Rules

  1. The Club’s hours of operation will be established and published by the Company considering the season of the year and other circumstances.
  2. Alcoholic beverages will not be served or sold nor permitted to be consumed at the Club facilities during hours or at locations prohibited by law. No alcoholic beverages will be sold or served to any person not permitted to purchase the same under the laws of the Province of British Columbia.
  3. Except as permitted by the Company, no commercial advertisement shall be posted or circulated in the Club nor shall solicitations of any kind be made on the Club facilities or upon the Club’s stationery.
  4. Other than as permitted by the Company, no petition shall be originated, solicited, circulated or posted within the Club facilities.
  5. Employees of the Company are not permitted to deliver food or liquor outside areas designated by the Company.
  6. All food and beverage consumed by Members on the Club facilities shall be furnished by the Company.
  7. Members must not request special personal services from employees of the Company who are on duty.
  8. Dogs or other pets (with the exception of special needs dogs) are not permitted on the Club facilities, except under special circumstances or where authorized by the Club. When dogs are permitted on the grounds, they must be kept on a leash at all times.
  9. All complaints concerning normal operations of the Club, the employees and other matters are to be directed to the Manager. All complaints concerning a department manager must be made in writing to the Manager and signed by the complainant.
  10. It is unbecoming for any Member or guest to abuse any of the Company’s employees, verbally or otherwise. No Member shall discipline any employee. Any employee not rendering courteous and prompt service shall be reported to the Manager immediately.
  11. Cars must be parked in areas designated by the Company from time totime. Cars should not be parked on grass lawns, at the front entrance or delivery area of the Clubhouse or in any way which blocks the normal flow of traffic, unless specifically designated by the Company or the Manager.
  12. Motorcycles, motorbikes, unlicensed off-road vehicles and other similar vehicles are not permitted on the golf course without the permission of the Company.
  13. No Member, visitor or guest is allowed in the service areas of the clubhouse or the grounds maintenance facilities.
  14. Use of the Club facilities may be restricted or reserved from time to time by the Company or the Manager.
  15. The personnel of the Company have full authority to enforce these rules and any infractions will be reported to the Manager.

Membership Identification

  1. A membership bag tag indicating the Member’s name and Club account number will be issued to each Member upon joining the Club.
  2. Membership cards will be mailed to Members or held for pick-up at the Club’s membership office as requested by the Member.
  3. Each Member shall receive such certificates, identifications, decals and other insignia as the Company may from time to time designate, and shall display such insignia as required by the Company from time to time.
  4. A Member is entitled to charge privileges at the Club so long as his or her membership is in good standing and they have signed the required credit agreements.
  5. All food, beverage and other services of the Club charged to the Member’s Club account must be paid monthly. Club accounts will be billed monthly and shall be deemed delinquent from the date first billed if payment is not received within thirty (30) days after the date of the monthly statement. Delinquent accounts will be subject to late charges and/or interest charges in such amounts as the Company may, from time to time, establish.
  6. If a Member fails to pay any Club account within thirty (30) days from the statement date, the Club shall have the right to suspend such Member’s membership privileges in the Club at any time until the delinquent amount is paid in full. If membership privileges are so suspended, the Member may, at the discretion of the Club, be charged a reinstatement fee, as determined by the Company from time to time, to reactivate the membership. Continued delinquency for a period of ninety (90) days from the date a Club account is first billed, or repeated incidents of delinquency by a Member, may result in termination of membership in the Club.
  7. If payment in full, including any reinstatement fees owed by a Member, is received prior to the Club’s terminating such Member’s membership, the Member making payment shall be reinstated as a Member in good standing.
  8. If the Club account of any Member of the Club is delinquent, the Company may, at its option, take whatever action it deems necessary to effect collection. If the Company commences any legal action either to collect any Club account owed by any Member of the Club or to enforce any other liability of any Member to the Club or the Company, and if judgement is obtained by the Company, such Members shall also be liable for all costs and expenses of such legal action and reasonable attorney’s fees (including those incident to any appeals).

Suspension, Revocation or Termination of Membership

  1. A Member may be suspended, revoked or terminated by the Company for such period as the Company deems appropriate if, in the sole judgement of the Company, the Member:

    a. permits his or her membership or Club account to be used by anyone other than the designated holder;
    b. exhibits unsatisfactory behavior, deportment or appearance;
    c. fails to abide by the General Club Rules or any other rules and regulations set forth for use of the Club facilities;
    d. treats the personnel or employees of the Company in an unreasonable or abusive manner.

    Repeated instances of any of the misconduct described in subsections a, b,c, and/or d. above may also result in revocation or termination of the membership of the Member engaging in such contact. A Member’s membership may also be terminated if the Member submits false information on an application for membership or for guest privileges.

  2. Delinquency or non-payment of dues and/or other charges owed by a Member may also result in suspension or termination of a membership as provided above.
  3. If a Member is suspended for cause or causes described in the preceding paragraphs, the suspended Member and his family, guests, and lessees shall have no right to use any of the Club facilities during the suspension. No such Member shall, on account of such suspension, be entitled to any credit or refund of any initiation deposit or fee, membership dues or any other fees. During the suspension, dues and other charges shall continue to accrue and shall be paid in full prior to reinstatement as a Member in good standing.
  4. Notwithstanding termination, revocation or suspension of membership, the Member shall remain liable for any and all amounts owed to the Company. The Member will not be entitled to a refund of monthly dues or fees previously paid to the Company and will not be relieved of any obligations to the Company including, without limitation, payment of any membership dues.
  5. Any Member of the Club who has had his or her membership terminated for any of the above reasons shall not again be eligible for membership nor admitted to use the Club facilities under any circumstances.
  6. Other disciplinary actions may be taken by the Company, as it deems necessary, to enforce compliance with the General Club Rules.
  7. Grievance Committee: Owner shall from time to time appoint a Grievance Committee consisting of one (1) Member from the general Membership and 2 members appointed by the Company, which shall function as a hearing tribunal with respect to questions involving discipline of any Member for causes other than nonpayment of dues or other amounts owing. Complaints concerning the conduct of any Member and/or any Member’s fitness or suitability for membership in the Club shall be submitted in writing to the Manager, who shall decide if the matter is to be referred to the Grievance Committee. Failure of the Manager to refer such complaint to the Grievance Committee within thirty (30) days following receipt thereof shall mean either that Owner has determined that the charge in such complaint lacks sufficient substantiality to proceed thereon or that Owner has taken such disciplinary action as owner deems appropriate. The Manager may also at any time initiate a complaint in writing to the Grievance Committee for purposes of a hearing and a determination thereon. Written notice of a hearing on any such complaint or charge shall be sent by the Grievance Committee to the last known address of the Member by ordinary mail, fax, or electronic mail, provided that the date of such hearing may not be less than twenty (20) days from the date of the notice. The notice shall specify in general terms the acts complained of, the date, time, and place of hearing. The notice shall specify in general terms the acts complained of, the date, time and place of hearing. At the hearing, the Grievance Committee’s function shall be to determine the facts concerning the complaint based upon the evidence presented. All such hearings shall be closed, except as to Member charged and witnesses. Formal rules of evidence will not apply to any such hearing provided that the Member in question shall have the opportunity, on his or her own behalf to explain any evidence against him or her and to submit at such hearing any written or oral argument. Within ten (10) days following the hearing, the Grievance Committee shall issue a finding of fact. Owner shall, within thirty (30) days, review the Grievance Committee’s findings and recommendations and issue a final decision. The decision of Owner as to sufficiency of the cause for removal, or suspension or other disciplinary action shall be final.

Consequences of Suspension, Expulsion or Redemption
In the event a Member is expelled or temporarily suspended from the Club, such Member, and any other person (i.e. the Member’s spouse or designee or children) who may also be entitled to the rights and privileges of such membership, shall be permanently barred in the event of expulsion (unless separate membership is obtained by such other persons) or temporarily barred during the period of suspension, as the case may be, from admittance to the Club, both under the Member’s own membership and as a guest of another Member. Expulsion results in the termination of the expelled Member’s membership. In the event of expulsion or suspension, notice by any means directed to the Member’s last known address, shall be sufficient.

Loss or Destruction of Property or Instances of Personal Injury

  1. Each Member, as a condition of membership, and each guest, as a condition of invitation to the Club Facilities, assumes sole responsibility for his or her property. The Company shall not be responsible for any loss or damage to any private property used or stored on the Club facilities, whether in lockers or elsewhere. Any such personal property which may have been left, without payment of storage thereon, in or on the Club facilities for six (6) months or more may be sold by the Company, with or without notice, at a public or private sale, or may be otherwise disposed of, and the proceeds, if any, shall belong to the Company.
  2. No persons shall remove from the room in which it is placed, or from the Club facilities, any property or furniture belonging to the Club or the Company without proper authorization. Every Member of the Club shall be liable for any property damage and/or personal injury at the Club, or at any activity or function operated, organized, arranged or sponsored by the Club or the Company, caused by the Member or any guest or family Member of such Member. The cost of such damage may, at the option of the Company, be charged to the Member’s club account.
  3. Any Member, guest, lessee or other person who, in any manner, makes use of or accepts the use of any apparatus, appliance, facility, privilege or service whatsoever owned, leased or operated by the Club or Company, or who engages in any contest game, function, exercise, competition or other activity operated, organized, arranged or sponsored by the Club or Company, either on or off the Club facilities, shall do so at his or her own risk and shall and does hereby release and agree to indemnify and hold the Company and its representatives and agent harmless for, from and against any and all loss, cost, claim, injury, damage or liability sustained or incurred by him or her resulting there from and/or from any act or omission of the Company or its affiliates, operators, directors, officers, employees, representatives and agents hereunder in respect to any such loss, cost, claim, injury, damage or liability sustained or incurred by any guest or family member of such Member or lessee.
  4. Should any party bound by these General Club Rules bring suit against the Club or the Company or any of their affiliates, operators, directors, officers, employees, representatives or agents in connection with any event operated, organized, arranged or sponsored by the Club or Company or on any other claim or matter in connection with membership in the Club, and fail to obtain judgement therein against the Club or Company or their affiliates, operators, directors, officers, employees, representatives or agents, said party shall be liable to the Club and the Company and their affiliates, operators, director, officers, employees, representatives and agents for all costs and expenses incurred by it in the defense of such suit (including court costs and attorney’s fees incident to appeals).

Club Attire

  1. It is expected that Members must dress in a fashion befitting the surroundings and atmosphere provided in the setting of the Club. Members shall be responsible for advising their guests of the dress requirements. From time to time, exceptions to the dress rules may be made, as published by the Company.
  2. Shirts and shoes are required on the Club Facilities.

Club Services and Activities

  1. The Club provides a variety of social, cultural and recreational events in which all Members are entitled to participate. Activities will be publicized by the Club from time to time.
  2. Cancellation of reservations after any published deadline for cancellation may result in the Member being charged a cancellation fee, as determined by the Company from time to time.
  3. The Company wishes to encourage the use of the clubhouse facilities by Members for private parties, on any day or evening, provided such use does not interfere with the normal operation of the Club or with the services regularly available to the members. Members are requested to make reservations with the Club for available dates and arrangements.
  4. Private parties or tournaments are not permitted on the Club facilities unless prior approval is obtained from the Manager by a Member who assumes full responsibility for the conduct of such Member’s guests in accordance with the General Club Rules. The Company may require the advance payment of a security deposit by the Member who assumes responsibility for the party. The Member of the Club sponsoring the private party shall be responsible for any damage caused by the installation or removal of party décor and shall be responsible for the removal of all such party décor.
  5. Reservations are required for most activities of the Club are taken on a first-come, first-served basis by pre-registering with the appropriate personnel of the Club.

Mailing Addresses

  1. Each Member shall be responsible for filing with the Manager in writing, preferably on a form provided, his or her mailing address or email address as the case may be, and any changes thereto, to which the Member wishes all notices and invoices of the Club sent. A Member shall be held to have received mailings from the Club four (4) days after they have been mailed and immediately if they have been electronically forwarded, to the address or email address on file with the Company.

Guests of Golf Members

  1. The Company will establish from time to time the rate of the daily guest fee and guest charges to use the Club facilities.
  2. A particular individual using the Club facilities as a guest must be registered by the sponsoring Member with the Club. Guests will be charged daily fees and other guest fees for use of the Club facilities.


General Golf Rules

  1. All persons must register at the golf shop before beginning play.
  2. Royal Canadian Golf Association rules shall govern all play, except when modified by local rules.
  3. Practice is not allowed on the golf course. The practice range and the practice putting greens should be used for all practice.
  4. If a group fails to keep its place on the course and loses more than one (1) clear hole on the group ahead, the staff may give two (2) warnings before asking the group to allow a group to play through or ask the offending group to leave the golf course. The staff have full authority on the golf course to enforce all rules and speed of play.
  5. Players who stop after any hole for any reason may not delay the following foursome and are expected to give way in order to maintain continuity of play.
  6. All tournament play must be approved in advance by the Company.
  7. Each player must have his or her own set of clubs.
  8. Appropriate golf attire is required for all players: Men: Shirts with collars or turtle neck and sleeves and slacks or golf shorts are considered appropriate attire. Tank tops, tee shirts, fishnet tops, cut-offs, sweat pants, bathing suits, tennis shorts or other athletic shorts are not permitted. Women: Dresses, skirts, slacks, golf shorts and blouses are considered appropriate attire. Halter tops, tee shirts, fishnet tops, bathing suits, sweat pants, tennis dresses, athletic shorts or cut-offs are not permitted. Shoes: Appropriate golf shoes are required on the golf course. Use of shoes other than golf shoes must be approved by the golf shop. This dress code is mandatory for all players. Improperly dressed golfers will be asked to change before playing. If you are in doubt concerning your attire, please check with the golf shop before starting play.
  9. "Course closed" and "hole closed" signs are to be adhered to without exception.

Golf Starting Times

  1. All Members must have a starting time reserved through the golf shop.
  2. The golf shop will assign the starting time based on availability.
  3. Twosomes may play at the discretion of the golf shop, but will have no priority on the golf course speed of play.
  4. Twosomes and singles will be grouped with other players if available, and at starting times determined by the golf shop, if necessary.
  5. Starting time changes must be approved by the golf shop.

Registration

  1. All players except singles must have a starting time prior to registration.
  2. Registration must be done at least thirty (30) minutes prior to the reserved starting time.

Cancellation Policy

  1. Failure to check in and register thirty (30) minutes prior to a reserved starting time may cause cancellation or set back.
  2. Members who do not cancel reserved starting times at least twenty-four (24) hours prior to their scheduled starting time may be subject to a no-show charge or penalty.

Rain Check Policy
When rains prevail and cause termination of play:

  1. A credit for that day’s appropriate fees may be granted, as determined from time to time by the Company.
  2. Credit will only be issued on that day of play and it will be the sole responsibility of the player to apply for a credit from the staff in the golf shop.

Practice Range

  1. The practice range is open during normal operating hours as may be posted from time to time in the golf shop. At times to be posted in the golf shop, the practice range will be closed for general maintenance.
  2. Practice range balls are for use on the practice range only. Practice range balls are never to be used on the golf course. Any one found using range balls on the golf course will be asked to leave the course immediately. If that person is a Member they will be suspended for two weeks. A second such offence may result in termination.
  3. Golf carts are not permitted on any tee area. Parking of golf carts is allowed in designated areas only.

Golf Cart Rules

  1. Golf carts shall not be used by a Member or guest on the property of the Club or Company without proper assignment in the golf shop.
  2. Golf carts must be obtained from the golf shop on a daily basis.
  3. Each operator of a golf cart must be at least nineteen (19) years of age and have a valid automobile driver’s license.
  4. Golf carts may not be used off the golf course.
  5. Only two (2) persons and two (2) sets of golf clubs are permitted per golf cart.
  6. Obey all golf cart traffic signs.
  7. Always use golf cart paths where provided, especially around tees and greens.
  8. Never drive a golf cart within thirty (30) feet of a green or a tee.
  9. Never drive a golf cart through any drainage channel or other hazards.
  10. Please be careful to avoid soft areas on fairways, especially after rains. Use the rough wherever possible.
  11. Operation of a golf cart is at the risk of the operator. Cost of repair to a golf cart which is damaged by a Member will be charged to the Member or, in the case of damage by a guest, to the sponsoring Member. Members using a golf cart will be held fully responsible for any and all damages, including damages to the golf cart, that are caused by the misuse of the golf cart by the Members or their guests, and the Members shall reimburse the Company for any reason and all damages the Club or Company may sustain by reason of misuse.
  12. The 90 degree rule may be in effect. This must be strictly followed.
  13. Golf carts shall be driven on the golf course only when the course is open for play and only by Members and guest who have reserved a tee time.
  14. Private golf carts shall not be permitted on the golf course.
  15. Violations of the golf cart rules may result in loss of golf cart privileges and/or playing privileges.

Handicaps

  1. Handicaps are computed under the supervision of the Manager in accordance with the current R.C.G.A. Handicap System. Fees paid to maintain a Member’s handicap are non-refundable.
  2. The Manager will determine if there are violations by Members in turning in their scores.

Golf Course Etiquette
Each person using the course should do his part to make a round of golf at Pheasant Glen Golf Club a pleasant experience for everyone. Here are some suggestions:

  1. Do not waste time. Be ready to hit your shot when it is your turn to play, and don’t be afraid to hit out of turn if doing so will contribute to the progress of your group.
  2. Never leave the golf cart in front of the green where you will have to go back to get it.
  3. When play of a hole is completed, leave the green promptly and proceed to the next tee without delay. Do the scoring for the completed hole while the others in your group are playing from the next tee.
  4. If you are not holding your place on the course, allow the group behind to play through. Do the same if you stop to search for a lost ball. In high season, it is a must to keep up with the group ahead of you.
  5. Repair your ball mark and at least one (1) additional ball mark on each green.
  6. Replace your divots at all times.
  7. Carefully rake sand traps after use.