Daily Operations Update

Daily Operations Update

Dear Members,

Prime Minister Trudeau has just finished his address to the Nation. One of the most important points was in respect of Canadian’s who are arriving home from international trips. My son’s fiancée Liz will arrive in Calgary from University in Dublin Ireland via Germany. Her parents are both Medical Doctors, one specializes in respiratory issues. She will travel to her parent’s home and self-quarantine for 14 days directly from the Calgary airport.

I share this because sadly we have had inquiries about tee times from members who have just arrived home from international locations. We have advised that we will not book tee times for persons the Federal and Provincial Health professionals believe should be in “self isolation”.

As you all know the most likely danger is to older persons. We live in an area and in communities that have many older residents. Our membership reflects this reality. We call on you all to respect the traditions of our great game, integrity and honesty and respect your fellow members, staff and the broader community by following the protocols set out by the health professionals.

I hope that we all get through this and look back upon it as much ado over a crisis that turns out to be less destructive than feared. However, until that time, lets all do our best to ensure the end result is minimal death and misery in our own community. Surely 14 days without golf is not too great a sacrifice.

As one wag noted on twitter: “Our elders, grandparents and parents were called upon to go war. We are being asked to sit on our couch for 2 weeks.”
Surely we can manage.

We have taken measures to lower exposure and will continue to do so. Members not subject to quarantine need not enter the golf shop to play. Book your time on line or by phone and wave to the golf shop as you head down to the tee.

Range balls are at the range. Cleaning protocols are in place. We will be limiting seating inside the restaurant. All self serve options are removed. Cups, napkins, cutlery and other items will be handled only by staff. Tables will be cleaned after each sitting, credit machines after each user etc.

Thanks for your patience and understanding.

Craig Dutton
for Bill Dutton and the PG community

In light of the current and ever changing situation with the Covid-19 virus, we are making some changes to our daily operations in an effort to protect our staff, members, families and guests:

Food Service:

Effective immediately we will not be offering any food service until further notice.

Beverage Service:

Will be available between 12:00pm and 5:00pm on the deck only. Please be seated and we will serve you as soon as we can.

Club Storage:

Club Storage will not be available as of Friday 5:00pm.  Please come and get your clubs and anything else you need from storage before this time. If you can’t make it before this time you can call the Golf Shop (250-752-8786) and we can arrange to have your items put outside for you at a scheduled time.

Golf Shop: 

Will be closed except for staff. We will continue to take bookings on line, by phone and in person through the side window facing the golf course. When arriving to play please proceed to the window and wave to let us know you are here, if you need something else we will be happy to get it for you. We will take payment through the window, credit card or debit is the preferred method of payment, tap is available for transactions of $99.99 and lower. We are trying to reduce the handling of cash as much as possible. We will also be posting the days tee sheet on the window so that you will be able to see your tee time and discuss, from a distance, with others who you follow and who you are ahead of. Please act cordial to one another, it is only a game of golf and a few minutes here or there won’t cost you any penalty shots.

Frost Delays:

As many of you know we are experiencing cold mornings but beautiful afternoons and evenings. Please follow our course conditions updates on our web site for information on frost delays and estimated open times to reduce the gathering and wait times at the course. 

Thank you for your understanding during these trying times. We want to keep the golf course available to you as long as we can as being outdoors in the sunshine is a good place to be, but we also need to be aware and cautious at the same time.  

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Comments (3)

  • Avatar
    Alan Gardner Reply

    Really appreciate what you and the Pheasant Glen staff are doing to keep the golf course open and safe.

    March 21, 2020 at 3:10 pm
  • Avatar
    Ron & Christel Wilson Reply

    We appreciate the good job that Pheasant Glen Staff is doing to keep the course open for the members.
    So all of you stay healthy.

    March 22, 2020 at 10:54 am
  • Avatar
    katharine lennox Reply

    very civilized, thoughtful . during the 1918 Spanish flu epidemic, the patients were rapped up in blankets and wheeled or stretchers into the fresh air and sunshine , also tb.patients. fresh air and sunshine were considered curative. our golf courses with the new protocols will help keep us healthy

    April 16, 2020 at 11:31 am

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